About Indira School of Business Studies (ISBS)


Indira School of Business Studies (ISBS) was established as a professional school to meet the growing needs of the business sector with the explicit vision to provide sustainable impetus to the corporate and entrepreneurial abilities in the youth. In a short span of time, the programs of the Institute were approved by AICTE and ISBS established its presence in Pune as a premier business education institute.

ISBS believes that the emerging global environment requires professional graduates to be armed with the sufficient knowledge and confidence of facing tough and competitive scenario. The current global economy has created an environment where managers have to face greater situational challenges; predict and handle the vagaries of the market and provide better quality products and services. Such an environment requires professional graduates not only armed with the necessary knowledge but also confident of facing extremely competitive scenario to keep abreast of the trends in the field of business which can only be achieved with hands-on experience to do things differently through applied research.

PRELIMINARY PAGES

Copyright

Advisory Board

Editorial Board

Chief Editor’s Desk

From the Desk of Editor

CONTENTS

Research Papers

1. Digital Disruptions in Engineering and Manufacturing Industry

     Mr. Sanjay Ahire

2. Digitization of Pune Mahanagar Parivahan Mahamandal Ltd. (PMPML): DAMINI-A Real-time Bus Tracking App for the Commuters

     Dr. Meena Goyal

3. The Effect of Social Influence on Psychological Contract Breach Evaluation: How it is Related to Deviant Workplace Behaviour

    Dr. Natashaa Kaul and Prof. Pragna Kaul

4. Valuing Intellectual Capital: Need of the Era (An Exploratory Study of Valuation of Intellectual Capital in Service Sector Companies in India)

    Prof. Amol Charegaonkar and Dr. Shriram Nerlekar

5. Impact of Customer Satisfaction on Customer Loyalty and Switching Intentions: A Pilot Study on Telecom Sector in Pune City

    Mr. Rohan Dahivale

6. Consumerism and its Effect in the Contemporary Times

    Mr. Sumit Roy

7. Comparative Study of using Own Private Vehicle and using PMPML Bus for the Purpose of Local Commutation in the Areas of PMC and PCMC

    Resham Bhaskar Sandbhor and Dr. Vinita Nawalakha

8. GST – Paradigm Shift in Indirect Taxes

    Chakradhar Pingale and Dr. Vinita Navlakha

9. Gap Analysis in Service Quality through SERVQUAL Model: A Study in Private Bank, Pune City

    Dr. Shubhada Marathe

10. Telecom Industry in India: Evolution, Current Challenges & Future Road Map

    Prof. Anand Deo

Articles

11. Marketing for FDI in India

    Dr. Avinash Parulekar

AUTHOR INDEX

Guidelines for Authors (Research Papers)

Guidelines for Authors (Book Review)

Annexure I

Personal Details of the Authors

Publication Ethics and Malpractice Statement

Subscription Order Form

Feedback Form

Chief Editor’s Desk

From the Desk of Editor

AUTHOR INDEX

Ahire, Sanjay

Charegaonkar Amol,Nerlekar Shriram.

Dahivale, Rohan.

Deo, Anand.

SUBSCRIPTION FORM
Goyal, Meena.

Kaul, Natashaa,Kaul,Pragna.

Marathe, Shubhada

Navlakha, Vinita,Pingale, Chakradhar
Nawalakha, Vinita,Sandbhor, Resham Bhaskar

Parulekar, Avinash

Roy, Sumit

CONTACT US

Executive Editor:
Dr. Suvarna Deshpande
E-mail: imreditor@indiraisbs.ac.in
Tel. No. (020) 6675428

Coordinating Editor:
Prof. Tanay Kurode
E-mail: tanay.kurode@indiraisbs.ac.in
Tel. No. (020) 6675428

Address:
Indira Group of Institutes
Indira School of Business Studies
‘Abhinavan’, 89/2A, New Pune-Mumbai Highway, Tathawade, Pune, India–411033

website:
www.indiraedu.com,
www.indiraisbs.ac.in

SUBMIT A MANUSCRIPT

Guidelines for Authors (Research Papers)

Guidelines for Authors (Book Review)

Annexure I

Personal Details of the Authors

Publication Ethics and Malpractice Statement

ARCHIVES

Issues

December 2016